Support,

Robintree provides support through multiple avenues of communication.  Ticketing System, Toll Free #, Cell Phone, Text, Email, anything that streamlines service and adds value.  No sense suffering if we are a click or phone call away.

Managed Service Packages

Choose the one that fits your needs, or call for a personalized quote: (844) 697-6246

basic

$45/month - per unit
Remote PC Support
Remote Mac Support
Helpdesk Support (8/5)
Weekly Remote Backups
System and Alert Monitoring
O/S Patch Management
Managed Antivirus/Malware

All Inclusive

$75/month - per unit
Includes **Basic**
Onsite Support
Help Desk Support (24/7)
Daily Remote Backups
Warranty Management
Vendor Liaison
Email Management

Enterprise

$132/month - per server
O/S Patch Management
Server Alert Monitoring
Bare Metal Backups
Daily Remote Backups
24/7/365 Tech Support
Firewall Management
Network Management

Labor Rates

$75-250/hr
Printer Repair
Laptop/PC Repair
Server Repair
Network Cabling
Rack'n'Stack
Imaging Services
Roll-Out Services

Support Resources

We maintain a vast knowledge base by constantly reading up on current technologies.  We do it because we love it. If you have a question, odds are we have the answer.

Managed IT Services

Business continuity is our priority. 

Helpdesk Support

We are here to solve your issues. Choose your method of communication, i.e. phone, text, email or create a ticket.

Hardware Support

We provide proactive support. If a hard drive begins to fail we step in to prevent a complete meltdown and loss of data.

Email Support

Managed email is part of our service. Need a new email group or calendar setup? We do that.

Printer Support

Not only do we repair printers, we also help you configure and manage your printer fleet.